Descripción del puesto
<p style="min-height:1.5em">Email is unlike any other medium in the world. With just an address, <strong>anyone can talk to anyone</strong>, no matter their location, status, or class. It’s democratized access, it’s a sacred privilege, and it’s worth protecting at all costs.</p><p style="min-height:1.5em">Resend is building the most accessible email platform for developers. As we’ve grown to 1M+ users and continue to onboard thousands of new users every day, the pressure of maintaining a safe place for good senders continues to build up.</p><p style="min-height:1.5em">As the first Data Analyst on our Trust & Safety squad, you will wear many investigative hats— identifying abuse patterns, analyzing behavioral signals, and developing scalable detection systems that prevent harmful users and enable good senders and scale.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>In this role, you will…</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Root-cause investigations of unexpected events or spikes</p></li><li><p style="min-height:1.5em">Deeply understand and stay up to date on email abuse vectors and trends</p></li><li><p style="min-height:1.5em">Define, instrument, and monitor key metrics: time to detect, false-positive rate, coverage, enforcement latency</p></li><li><p style="min-height:1.5em">Build dashboards and reports for real-time and historical visibility into behavior and policy violations</p></li><li><p style="min-height:1.5em">Analyze signal effectiveness: precision, recall, drift, overlap, etc</p></li><li><p style="min-height:1.5em">Work with data engineering to shape data pipelines (ensuring data correctness, coverage, freshness)</p></li><li><p style="min-height:1.5em">Partner with engineering & ops to A/B test rule changes, evaluate trade-offs, and iterate</p><p style="min-height:1.5em"></p></li></ul><p style="min-height:1.5em"><strong>Who You Are..</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">3+ years in data or analytics roles (ideally in security, fraud, or trust and safety)</p></li><li><p style="min-height:1.5em">Fluent in SQL + data tooling (e.g. Looker, Mode, Metabase, BI)</p></li><li><p style="min-height:1.5em">Comfortable working with large event/data sets</p></li><li><p style="min-height:1.5em">Strong sense of measurement: you build metrics that drive decisions</p></li><li><p style="min-height:1.5em">Good communicator—can explain nuanced analytics to non-data folks</p></li><li><p style="min-height:1.5em">You thrive in ambiguity, can build frameworks out of thin air</p></li><li><p style="min-height:1.5em">Experience with estimation, sampling, statistical validation</p></li><li><p style="min-height:1.5em">Familiarity with prediction and classification models</p></li><li><p style="min-height:1.5em">Comp: $105,000 - $145,000 USD, commensurate with experience</p></li></ul><div style="min-height:1.2em;margin-top:0;margin-bottom:0"> </div><p style="min-height:1.5em"><strong>Learn more about how we work in Trust and Safety:</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><a target="_blank" rel="noopener noreferrer nofollow" href="https://resend.com/philosophy">https://resend.com/philosophy</a></p></li><li><p style="min-height:1.5em">Trust & Safety investment blog post</p></li><li><p style="min-height:1.5em"><a target="_blank" rel="noopener noreferrer nofollow" href="https://resend.com/handbook/success/what-is-our-philosophy-for-anti-abuse">https://resend.com/handbook/success/what-is-our-philosophy-for-anti-abuse</a></p></li><li><p style="min-height:1.5em"><a target="_blank" rel="noopener noreferrer nofollow" href="https://resend.com/handbook/engineering/what-is-our-tech-stack">https://resend.com/handbook/engineering/what-is-our-tech-stack</a></p></li></ul><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>About Resend</strong></p><p style="min-height:1.5em">We are building the modern email sending platform for developers. We care deeply about quality, craft, and the developer experience.</p><p style="min-height:1.5em">Our fully remote team of 45 spans 12 countries and counting. We're backed by a16z, Y Combinator, and others. <a target="_blank" rel="noopener noreferrer nofollow" href="https://resend.com/humans"><strong>Meet the humans →</strong></a></p>