Operations Associate, Financial Crimes EDD/PEP

<h2>Who we are</h2> <h3>About Stripe</h3> <p><em>At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. <br><br>We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together.</em><em>We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals.</em></p> <h3>About the team</h3> <p><span style="font-weight: 400;">Did you know that only around 4% of the world’s GDP comes from internet commerce? At Stripe, we believe that this represents a future with almost limitless potential for innovation, creativity and global prosperity. While the promise of a global online economy is palpable, it doesn’t come without significant risk. Each day, bad actors disrupt the trust and safety of the internet and increase the barrier of entry for online businesses. The Financial Crimes team ensures that our platform remains safe, that prohibited parties are not allowed to utilize our services, and that we identify bad actors engaging in money laundering or other financial crimes. </span></p> <h2>What you’ll do</h2> <p><span style="font-weight: 400;">We are looking for someone who is passionate about fighting financial crimes and solving the puzzle of investigations, is naturally curious, and is comfortable operating in ambiguity and finding creative solutions. You will be responsible for conducting investigations and making account-level judgments and recommendations for regulatory reporting. You will be confident in looking through data, assessing various indicators, and making judgements on your findings.</span></p> <p><span style="font-weight: 400;">The right candidate for this role will have experience in financial crimes compliance, preferably within the fintech or e-commerce space.</span></p> <h3>Responsibilities</h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Conduct decision reviews for Enhanced Due Diligence (EDD) and Politically-exposed Persons (PEP) , </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Understand complex regulatory and compliance requirements within the financial services space and complete analyses in accordance with these requirements</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Analyze complex problem and exercising sound analytical judgment on investigation resolutions or decisions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Perform assignments/tasks of high complexity and resolving incoming requests from internal Stripe teams, financial partners, or other parties </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Adhere closely to process documentation and draft clear and concise investigative summaries and analyses, including draft regulatory reports for submission </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be a part of building a brand new team and operational culture for Stripe</span></li> </ul> <h2>Who you are</h2> <p><span style="font-weight: 400;">We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.</span></p> <h3>Minimum requirements</h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">2+ years of experience in financial crimes, AML, EDD or PEP roles</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience conducting in-depth user KYC, nature of business, adverse media, high risk country / business sector reviews in EDD work flows </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience reviewing PEP and user alert details, understanding mitigation factors and making determinations / escalations </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">General awareness of money laundering, terrorism financing, and/or sanctions trends and regulatory developments</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Independently analyze and evaluate information from various data sources to determine a course of action for a matched case</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to clearly record by writing the rationale & documenting the evidence of the decision making process about the match being positive or false for analytical, presentation, and audit purposes</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent written, spoken and interpersonal skills, </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent problem-solving skills and demonstrated ability to work independently, analyze problems and data sets to make complex investigation decisions </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Self-disciplined, diligent, proactive and detail oriented</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">The SDC operates during daytime hours with shifts from the morning through early evening</span></li> </ul> <h3><strong>Preferred qualifications</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Knowledge in payments and the fintech industry </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with SQL and ability to use template or pre-made SQL queries as part of investigations</span></li> </ul>