Senior AI Engineer (x/f/m)

<h2 class="s-pb-2 s-pt-4 s-heading-xl s-text-foreground dark:s-text-foreground-night"><strong class="s-font-semibold s-text-foreground dark:s-text-foreground-night">Your Impact</strong></h2> <p class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night">We are looking for a <strong class="s-font-semibold s-text-foreground dark:s-text-foreground-night">Senior AI Engineer</strong> to join the <strong><span class="s-font-semibold s-text-foreground dark:s-text-foreground-night">Customer Care Contact </span></strong>team in the <strong>Business Performance </strong>domain<strong>.</strong></p> <p class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night">Your mission will be to build AI-powered tools that revolutionize how healthcare professionals deliver care. You will work on Doctolib Assistant, our AI personal assistant designed to assist doctors and medical staff in their daily work—from answering complex medical questions to automating administrative tasks with accuracy, reliability, and safety.</p> <p class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night">Working in the tech team at Doctolib means building innovative products and features to improve the daily lives of care teams and patients.</p> <h2 class="s-pb-2 s-pt-4 s-heading-xl s-text-foreground dark:s-text-foreground-night"><strong class="s-font-semibold s-text-foreground dark:s-text-foreground-night">What you'll build<br><br></strong></h2> <div class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night">Your responsibilities include but are not limited to:</div> <div class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night"> </div> <ul class="s-list-disc s-pb-2 s-pl-6 s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7"> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Design, ship, and operate production-grade agentic systems powering Doctolib Assistant, our AI personal assistant that addresses key challenges for healthcare professionals</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Build and improve AI agents and our orchestration systems</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Partner with data scientists to design and implement evaluation pipelines, security/safety guardrails, and metrics—while taking ownership of operational AI projects as data science teams focus on exploratory research</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Develop and maintain core agentic capabilities including memory, reasoning orchestration, tool adapters, and multi-agent coordination, ensuring strong observability, fallback mechanisms, and fail-safe behaviors</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Own performance, observability and security: monitoring dashboards, SLO/SLI, and security posture</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Ensure privacy and security by design, with a particular focus on medical data sensitivity</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Contribute to fullstack development when needed to deliver end-to-end features for healthcare professionals</li> </ul> <h2 class="s-pb-2 s-pt-4 s-heading-xl s-text-foreground dark:s-text-foreground-night"><strong class="s-font-semibold s-text-foreground dark:s-text-foreground-night">What you'll bring</strong></h2> <div class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night"><br>Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.</div> <div class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night">You'll be a great fit if you:<br><br></div> <ul class="s-list-disc s-pb-2 s-pl-6 s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7"> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Have 4+ years of experience as a software engineer, with hands-on experience in AI/ML systems</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Have 2+ years of experience working with Python</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Have gone through the full lifecycle of an AI product, from initial evaluation and launch to iterations based on results in production</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Understand and promote best practices related to the software development life cycle such as automated testing, good use of CI/CD, and DevOps practices</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Are comfortable with fullstack development and not afraid to dive into React/TypeScript/Kotlin to ship end-to-end features</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Are product-oriented and comfortable guiding your teammates to suggest tradeoffs to balance business needs with technical constraints</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Are comfortable speaking and writing in English in your day-to-day work with the team</li> </ul> <div class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night"><br>It would be fantastic if you:<br><br></div> <ul class="s-list-disc s-pb-2 s-pl-6 s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7"> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Have experience building multi-agent systems or agent development frameworks</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Have worked on AI products for enterprise/professional users</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Have experience in the medical domain or healthcare tech</li> </ul> <h2 class="s-pb-2 s-pt-4 s-heading-xl s-text-foreground dark:s-text-foreground-night"><strong class="s-font-semibold s-text-foreground dark:s-text-foreground-night">Life at Doctolib Tech</strong></h2> <ul class="s-list-disc s-pb-2 s-pl-6 s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7"> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Our solutions are built on a single, fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to country and healthcare specialty requirements.</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Our stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native.</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">We leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision <a class="s-break-all s-font-semibold s-transition-all s-duration-200 s-ease-in-out hover:s-underline s-text-highlight dark:s-text-highlight-night hover:s-text-highlight-400 dark:hover:s-text-highlight-400-night active:s-text-highlight-dark dark:active:s-text-highlight-dark-night" href="https://careers.doctolib.com/ai-careers/" target="_blank">here</a>.</li> </ul> <div class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night"><em>Want to learn more about our tech culture and environment? Visit the <a class="s-break-all s-font-semibold s-transition-all s-duration-200 s-ease-in-out hover:s-underline s-text-highlight dark:s-text-highlight-night hover:s-text-highlight-400 dark:hover:s-text-highlight-400-night active:s-text-highlight-dark dark:active:s-text-highlight-dark-night" href="https://careers.doctolib.com/tech-doctolib/" target="_blank">Doctolib Tech site</a>.</em></div> <h2 class="s-pb-2 s-pt-4 s-heading-xl s-text-foreground dark:s-text-foreground-night"><strong class="s-font-semibold s-text-foreground dark:s-text-foreground-night">What we offer</strong></h2> <ul class="s-list-disc s-pb-2 s-pl-6 s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7"> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Free comprehensive health insurance for you and your children</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Parent Care Program: receive additional leave on top of the legal parental leave</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Free mental health and coaching services through our partner Moka.care</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Work from abroad for up to 10 days per year, thanks to our flexibility days policy</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Up to 14 days of RTT</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">A subsidy from the work council to refund part of the membership to a sport club or a creative class</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Lunch vouchers (Swile card) worth €8.50 per working day, with €4.50 covered by Doctolib</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">50% reimbursement of your public transport subscription</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Relocation support in case of international mobility</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Access to the best AI tools for coding, development and dedicated training</li> </ul> <h2 class="s-pb-2 s-pt-4 s-heading-xl s-text-foreground dark:s-text-foreground-night"><strong class="s-font-semibold s-text-foreground dark:s-text-foreground-night">Our interview process</strong></h2> <ul class="s-list-disc s-pb-2 s-pl-6 s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7"> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Recruiter Interview</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Coding Interview</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">System Design Interview (with focus on AI systems architecture)</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Behavioral Interview</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">At least one reference check</li> </ul> <div class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night">We want your experience to be clear, respectful, and transparent. Learn more about our hiring process on our <a class="s-break-all s-font-semibold s-transition-all s-duration-200 s-ease-in-out hover:s-underline s-text-highlight dark:s-text-highlight-night hover:s-text-highlight-400 dark:hover:s-text-highlight-400-night active:s-text-highlight-dark dark:active:s-text-highlight-dark-night" href="https://careers.doctolib.com/tech-doctolib/getting-hired/" target="_blank">candidate experience page</a>.</div> <h2 class="s-pb-2 s-pt-4 s-heading-xl s-text-foreground dark:s-text-foreground-night"><strong class="s-font-semibold s-text-foreground dark:s-text-foreground-night">Job details</strong></h2> <ul class="s-list-disc s-pb-2 s-pl-6 s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7"> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Permanent position</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Full-time</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Location: Nantes, France</li> <li class="s-break-words s-text-foreground dark:s-text-foreground-night s-text-base s-leading-7">Start date: as soon as possible</li> </ul> <h2 class="s-pb-2 s-pt-4 s-heading-xl s-text-foreground dark:s-text-foreground-night"><strong class="s-font-semibold s-text-foreground dark:s-text-foreground-night">We welcome everyone</strong></h2> <p class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night">At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.</p> <p class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night">The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, or disability.</p> <p class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night">To ensure equal opportunities, we invite you to exclude personal information (e.g., pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process.</p> <p class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night">Join us in building the healthcare we all dream of!</p> <h2 class="s-pb-2 s-pt-4 s-heading-xl s-text-foreground dark:s-text-foreground-night"><strong class="s-font-semibold s-text-foreground dark:s-text-foreground-night">Your data privacy</strong></h2> <div class="s-whitespace-pre-wrap s-break-words s-font-normal first:s-pt-0 last:s-pb-0 s-py-1 @md:s-py-2 @md:s-leading-7 s-text-base s-leading-7 s-text-foreground dark:s-text-foreground-night"><em>All information provided is processed by Doctolib for application management. For data processing details, click here: <a class="s-break-all s-font-semibold s-transition-all s-duration-200 s-ease-in-out hover:s-underline s-text-highlight dark:s-text-highlight-night hover:s-text-highlight-400 dark:hover:s-text-highlight-400-night active:s-text-highlight-dark dark:active:s-text-highlight-dark-night" href="https://doctolib.legal/B2C-Privacy-Policy-Career-FR" target="_blank">France</a>. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.</em></div>